Jamnagar Consumer Forum has directed Sapan Tours and Travels and Raj Travels to Pay 5600/- to a father-son who were harassed by services of the travel company.
A father-son duo purchased a Volvo ticket from Rajkot to Puna, however as the bus got punctured near Rajkot, and it got replaced by a simple bus, which got delayed by 3 hrs, Other bus was arranged from Gandhinagar, which halted at a restaurant for 1 ½ Hr.
The travelers reach some 7 Hr. late, it is an eye opener for all travelers who rush to these Tour organizers when they do not get Rail-Tickets.
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